Imagine the last major purchase you made—like a laptop or a car. Think about how long it took. All the research you did, the conversations you had, the comparisons you made, the consultations you scheduled, and the emotional back-and-forth between what you wanted and what you needed. That decision didn’t happen in a vacuum. It took time, energy, trust, and a series of touchpoints that gradually moved you closer to a confident “yes.”
Your customers are going through that same process—especially when your product or service represents a high price tag or major life decision. That’s why a drip campaign isn’t just a marketing tactic like most of the marketing industry would tell you. It’s a long-term investment in building meaningful relationships with your audience. At Able&Co., we believe a strong drip campaign nurtures interest, guides discovery, and creates a bond between brand and buyer that extends beyond the transaction itself.
What IS a Drip Campaign?
The marketing industry typically defines a drip campaign as a series of automated emails, designed to slowly nudge leads toward a conversion. But we think that definition is far too narrow. At Able&Co., a drip campaign is a holistic strategy designed to nurture a relationship over time. While email might be one part of the journey, a true drip campaign expands far beyond the inbox. It uses multiple channels, formats, and levels of engagement to help a person feel seen, understood, and supported in their decision-making process.
Drip campaigns are often thought of as tools for engaging new leads, but in reality, they can be just as effective for current customers. Whether it’s a loyalty initiative, a cross-sell strategy, or an effort to deepen brand affinity, a drip campaign helps you stay top of mind in a world full of distractions.
From One Touchpoint to Many
The right drip campaign isn’t one-size-fits-all. It depends on your audience and their behavior. For some, the journey starts with an email and continues through digital ads. For others, the process might include direct mail, a social post, a streaming video ad, or even an in-person event. With today’s marketing capabilities, you can serve streaming ads to users who open your emails—seamlessly extending the conversation across platforms.
Whenever a client grows impatient waiting for leads to convert, we ask them to remember a time when they made a significant purchase. What did it take for them to say yes? What influenced their decision? What made them feel confident and informed? People need time to explore. A drip campaign honors that phase. It’s not about pushing—it’s about showing up consistently, with the right message, at the right time.
Building Buzz in the Neighborhood
One of our favorite examples of a multichannel drip campaign is the 8-week strategy we developed for O.C. Taylor, a remodeling company focused on smart exterior solutions. The goal? Generate 24 new leads while building local excitement during an ongoing siding project in the Harrington Grove neighborhood. Just as importantly, the campaign needed to establish O.C. Taylor as a stylish, trusted, and in-demand choice—one your neighbors were already saying “yes” to.
The strategy unfolded in four key tactics. First, we mailed a direct mail piece to Harrington Grove homeowners to introduce the brand and tap into neighborhood curiosity. Next, a custom landing page highlighted the work already being done nearby, detailed product information, and promoted a limited-time neighborhood discount. An email series followed, each message offering new insights about O.C. Taylor’s services, culminating in a giveaway to encourage engagement. Lastly, targeted social media reinforced all of the above, keeping the O.C. Taylor name in front of neighbors in a friendly, authentic way. The campaign created the sense that working with O.C. Taylor was the smart and popular choice.
Rethinking the Pace of Retirement Sales
We saw a different kind of drip strategy at work with Lennar, one of the nation’s largest homebuilders. After launching five communities designed for retirees, Lennar expected fast conversions. But six months in, they had plenty of leads—but too little two-way communication with them. We helped them realize there was nothing wrong with the audience; conversions just naturally take longer for them. Retirees take their time. They want to feel connected, confident, and informed before making a move.
To meet them where they were, we developed a full drip campaign that began with online lead generation and extended into a welcome email, personalized direct mail, an event invitation, and a thoughtfully designed newsletter. This campaign wasn’t transactional—it was relational. Each step added value and built trust. In one neighborhood, this approach helped one happy homeowner bring along five friends and family members. That insight inspired a follow-up campaign built entirely around word-of-mouth and personal networks.
Growing Trust in the Tech Space
When i4DM, a technology services company, expanded into the private sector, they needed to cultivate trust with the IT market. We created a two-track drip campaign, one for cold leads and another for warmer ones, to introduce the company’s Managed Services offerings to decision-makers in growing businesses and nonprofits.
The cold-lead campaign stretched over 120 days with seven touchpoints, including videos, downloadable assets, case studies, and a final survey. The warm-lead campaign offered a more compact, action-oriented sequence. Both were supported by a quarterly e-newsletter strategy, ensuring continued engagement without fatigue. The result? A stronger pipeline, better-qualified leads, and a marketing engine built for long-term growth.
No matter your industry, your audience craves clarity, consistency, and connection. A well-executed drip campaign honors their decision-making process, while positioning your brand as a trusted guide along the way. Whether you’re nurturing new leads, re-engaging lapsed ones, or building loyalty with your current customers, a strategic drip campaign can help you meet your goals.
Let’s talk about how we can help you build the kind of connection that fuels long-term growth. At Able&Co., we build relationships that move your business forward. Ready to invest in your future profits? Reach out and let’s get started.